🔒 Differently Well Privacy Policy

Effective Date: 06/28/2025

At Differently Well, your privacy is not just a policy—it’s a promise. We are committed to protecting your personal information, health data, and communication with the utmost care, transparency, and integrity.

📋 Information We Collect

We may collect the following types of information:

  • Personal details: Name, date of birth, email address, phone number, payment details

  • Health information: Medical history, medications, screening results, clinical notes

  • Technical data: IP address, device type, browser information (via cookies)

  • Communications: Secure messages and form submissions through our platform

All health-related information is handled in accordance with HIPAA and applicable U.S. privacy laws.

🛡️ How We Use Your Information

We use your information to:

  • Provide clinical care and medication management

  • Schedule appointments and communicate with you

  • Process payments and manage billing

  • Improve our website and services

  • Maintain medical records securely and legally

We do not sell, rent, or share your personal data with third parties for marketing purposes.

🔐 How We Protect Your Information

  • All data is encrypted and stored in secure, HIPAA-compliant platforms

  • Access to your health records is limited to authorized personnel

  • All communications occur through secure systems (e.g., Jane App portal)

  • We conduct regular audits and staff training on data security

🌐 Cookies & Website Tracking

We may use cookies or website analytics tools to improve user experience and site performance. This data is anonymized and never used to track individual patients.

💬 Third-Party Services

We may share limited data with trusted service providers (like our scheduling or EMR platforms) solely to deliver our services. All such platforms are HIPAA-compliant and contractually bound to safeguard your data.

🧾 Accessing or Updating Your Information

You may request access to your records, update your information, or withdraw consent at any time by contacting us at hello@differentlywell.com.

❗ Your Rights Under HIPAA

You have the right to:

  • Access and receive a copy of your medical records

  • Request corrections to your records

  • Know how your information is being used

  • File a complaint without retaliation

📍 Contact Us

For questions about this privacy policy or your personal data, please contact:
hello@differentlywell.com
Differently Well | KY, FL, OH | Virtual Practice